https://www.gosh.nhs.uk/wards-and-departments/departments/clinical-support-services/about-citizens-advice-bureau/
About Citizens Advice Camden at GOSH
Great Ormond Street Hospital (GOSH) is fortunate to have a specialist welfare rights service on site, delivered by Citizens Advice Camden in partnership with GOSH. This service is situated at GOSH in recognition of the overwhelming evidence linking poverty and inequality to poorer health. We are able to give advice in the right place and at the right time.
Our work
We specialise in social security law and welfare rights. We advise families at GOSH on a range of issues, including:
- Benefits
- Housing and homelessness
- Employment
- Landlord and tenant problems
- Debt and money management
- Community care, including Children Act assessments
- Immigration and asylum
Specialist advice and casework for EEA and Swiss nationals
We can also help families access other specialist services if needed.
How we help families
We give advice face-to-face, by telephone and by e-mail as well as carrying out casework. We are able to make representations on families' behalf, including at the First-Tier and Upper Tribunals for benefits appeals. We also carry out social policy work to try and improve the policies and practices which adversely affect people's lives.
Our work is free, impartial, independent and confidential. The service is delivered by a group of paid staff and volunteer advisers.
About our areas of work
We advise on a wide range of issues areas including benefits, housing and homelessness, debt, community care, immigration and much more.
How families are referred to us
Currently the service is available through referrals by the Social work team or PALS.
We are able to see families who have a child at GOSH.
Meet the team
Our advice team currently consists of:
One Advice Manager and four Advisers who give advice as well as advocating and carrying out casework to support families at GOSH.
The service is delivered by Citizens Advice Camden in partnership with Great Ormond Street Hospital.