Contact the Rheumatology department

Find out how to contact the Rheumatology department at Great Ormond Street Hospital.

Rheumatology department
Level 6, Southwood Building
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH

Service telephone number: 020 7405 9200 ext 7887
Service email address: gos-tr.Rheumatology-Gosh@nhs.net

INFORMATION & CONTACT DETAILS

Your child has been seen in the Rheumatology Department at Great Ormond Street Hospital (GOSH) and ongoing care will be shared between the Paediatric team at your local hospital and us.

The majority of care should take place in your local hospital wherever possible and many of your questions and concerns can be addressed with the team there, or by your GP. You should contact them first with any questions or worries you have, and they will then contact us if needed. We are always here to support the local team to give the best care to your child.

However, there may of course be situations when you need to speed to someone specific here at GOSH and this document outlines the contact details of the different members of our team and aims to answer some of the questions we are frequently asked.

MyGOSH

When you attend your first appointment at GOSH, you will be informed about our online portal called My GOSH. If you choose to sign up to My GOSH this will allow you access to clinic letters, results of investigations, view upcoming appointments, reschedule certain appointments and also to message your care team directly for non-urgent matters.

This is the easiest and preferred method of contacting us with your non-urgent queries.

Routine blood tests results are available on MyGOSH 48-72 hours following the test. Before the results are released, all blood test results are checked. Sometimes results are slightly outside the normal range and you should not be worried about this. If we are at all concerned about any of the results a member of the team will contact you.

General queries

Please contact your local hospital or GP in the first instance.

However, if you do need to contact us with a general query this can be done via MyGOSH. If you are not signed up to MyGOSH please use the following e-mail:  gos-tr.rheumatology-gosh@nhs.net

Please note that this should NOT be used for urgent medical queries and that electronic messaging is not secure and so should not contain any sensitive information. Please just give your child’s full name and their hospital number as well as a preferred telephone contact number in case we need to contact you via phone. We aim to respond within 2 working days, but this is not an urgent response/emergency clinical service.

Medical Team

If you have a specific question for one of our Doctors, again in the first instance your query should be made via MyGOSH. If this is not possible, they can be contacted via our Medical Secretaries during office hours only on 020 7405 9200 ext 7887.

Clinical Nurse Specialist (CNS) Team

The CNS team provide clinical expertise, support and information to patients, families and other health professionals. They can be contacted:

E-mail for general CNS queries via My GOSH or gos-tr.rheumatology-gosh@nhs.net

Physiotherapy Team

If you are under the care of our specialist physiotherapy team and have a specific query related to physiotherapy, please contact them directly: 020 7405 9200 extension 0126, if no one is available please leave a message and we will get back to you.

Occupational Therapy Team

If your child has been referred to our specialist OT team and you have a specific query please contact them directly on: 020 7405 9200 extension 0237

Psychology Team

If you have been referred to our specialist psychology team and have a specific query please contact them directly on: 0207 405 9200 extension 5166

If you would like to access psychological support for your child, this should be discussed with a member of the team and an appropriate referral made.

Research

Many of the children under our care participate in research studies. If you have any queries relating to research or to the study your child is taking part in please contact our Research Co-ordinator (Lucinda Dawson) by e-mail at: lucinda.dawson@gosh.nhs.uk

Appointments

Outpatient appointments

Please call the hospital Switchboard (020 7405 9200) and ask to be put through to the Central Booking Office

Inpatient admissions

Contact the In-patient Admission Coordinator on: 020 7405 9200 ext 5938

Joint injections

Contact: 020 7405 9200 ext 0125